Terms of Service

Effective date: August 25, 2025

Welcome to Secret Menu. By using our toll-free number and chatbot service, you agree to these Terms of Service:

1. Nature of the Service

   • Our service connects you to an AI-powered chatbot via a public toll-free number.

   • The chatbot provides automated responses. It is not a human agent.

2. Messaging Rules

   • Standard carrier rates may apply.

   • You can opt out of receiving further messages at any time by replying STOP.

   • Service may be unavailable at times, and we reserve the right to suspend or terminate use for misuse.

3. Data Use

   • Anything you send to the chatbot (texts, images, voice notes, etc.) may be collected and stored.

   • We may use this data to train and improve our AI models and enhance the service.

   • Do not share sensitive personal, financial, or health information.

4. Third-Party Providers

   • Messaging services are powered by Twilio, Inc. Use of the service is also subject to Twilio’s Terms of Service.

5. Disclaimer of Warranties

   • The chatbot is provided “as is,” without warranties of any kind. We make no guarantees about accuracy or reliability of responses.

6. Limitation of Liability

   • To the maximum extent permitted by law, we are not liable for any damages arising from your use of the chatbot.
     
     

Privacy Policy

This Privacy Policy explains how we handle information collected through our toll-free chatbot service.

1. Information We Collect

   • Messages, images, audio, and other content you send to the chatbot.

   • Metadata such as phone number, time of interaction, and technical details.

2. How We Use Information

   • To operate and deliver the chatbot service.

   • To train and improve our AI systems, which may include storing and reusing conversation data.

3. Data Sharing

   • We use Twilio to provide toll-free messaging services. Twilio acts as a processor of data on our behalf. You can review Twilio’s Privacy Notice.

   • We do not sell your personal data.

4. Your Choices

   • You may opt out of receiving future messages by replying STOP.

   • If you want us to delete your data, contact us at [your support email].

5. Security

   • We use reasonable measures to protect data, but we cannot guarantee absolute security.

6. Children’s Privacy

   • Our service is not directed to children under 13. If you are under 13, do not use this service.